Privacy Policy

The Selkie Soap Co. (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data transparently and securely.

This policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

What information we collect

We may collect the following personal information:

Name
Billing and delivery address
Email address
Phone number (if provided)
Order details and purchase history

We only collect the information necessary to process your order or provide our services.

How we use your information

We use your information to:

Process and deliver your orders
Communicate with you about your order
Provide customer support
Send email updates and marketing (if you opt in)
Improve our website and services

Email marketing

If you choose to sign up to our emails, we use Mailchimp to send newsletters and updates.

You can unsubscribe at any time by clicking the link in any email or contacting us directly.

Payment processing

We do not store your payment details.

Payments are processed securely by third-party providers such as:

Stripe
PayPal

These providers handle your payment information in accordance with their own privacy policies.

How we store your data

Your data is stored securely and only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Sharing your information

We only share your information when necessary, including with:

Payment providers (to process payments)
Delivery services (to ship your order)
Email marketing provider (if you opt in)

We do not sell or rent your personal data to third parties.

Your rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing at any time

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies to improve your experience and ensure the site functions properly. For more information, please see our Cookie Policy.

Changes to this policy

We may update this Privacy Policy from time to time. Please check this page periodically for any changes.

Contact us

If you have any questions about this policy or your personal data, please contact:

selkie@selkiesoaps.com
The Selkie Soap Co.

Most popular

“Excellent soap. Lathered up well with little effort. Smells fab and feels lovely on the skin. Already ordered more.”

“This soap is an absolute godsend. I have wild curls, and this bar does everything. Cleans, moisturises, conditions. I’m left with beautiful individual ringlets and I don’t need to use any styling products. My hairdresser of 20 years was gobsmacked at my last visit. Thank you, just wish I’d found it sooner! Better than ANYTHING else and super value xx”

“I’m a recent convert to shampoo bars. I bought this one after Chantelle’s suggestion and the above review. I totally agree with Aime’s comment. My hair feels and looks great. I’ll definitely be buying more. Thanks !”

Handmade Selkie Soaps

Lovingly handmade soaps created in the Highlands of Scotland using natural ingredients that are vegan friendly and cruelty free. We are a small independent business aiming to offer an alternative to artificial and harmful hand washes to anyone keen on reducing their use of plastic in the home.